Service operator
Chatduct is operated by Individual Entrepreneur Akhmetkhanova, represented by Ainur Abaykyzy Akhmetkhanova.
- Registration notice certificate
- Registration of a notice of commencement of activity as an individual entrepreneur, ticket No. KZ54TWQ04956938.
- Incoming registration number
- KZ17UWQ07623308
- Notice recipient
- Ainur Abaykyzy Akhmetkhanova
- Receiving authority
- Respublikanskoe gosudarstvennoe uchrezhdenie "Upravlenie gosudarstvennykh dokhodov po Almalinskomu raionu Departamenta gosudarstvennykh dokhodov Komiteta gosudarstvennykh dokhodov"
- Notice accepted
- 16 July 2025 at 14:58:12
- Contact
- help@chatduct.com
1. What this policy covers
“Cookies” are small values stored by a browser. This policy also covers similar device storage such as localStorage and access to information from a browser or device. These technologies may be first-party, meaning they are set through chatduct.com, even when a service provider helps us operate them.
2. Your choice
Strictly necessary storage works without consent because it is required to provide a service you request, such as signing in, securing the session, remembering your interface settings, or retaining your consent choice. Optional Vercel and Google Analytics share one analytics choice; Google Ads measurement has a separate choice. Both are off by default. You can enable them separately in Cookie settings or choose both with “Accept analytics & Ads.” Refusing either does not prevent access to Chatduct.
You can change or withdraw either choice at any time. Withdrawal is as easy as acceptance: open the settings below or use the “Cookie settings” control available throughout the site. Withdrawing a choice stops the corresponding measurement; the page reloads when needed to remove a previously configured destination.
3. Strictly necessary cookies
- chatduct-cookie-consent
- Purpose: records the current consent-policy version and the separate choices for optional Vercel and Google Analytics and Google Ads measurement. Duration: 180 days. Access: first-party JavaScript-readable cookie.
- chatduct-auth
- Purpose: provides the website's server-side authentication gate after sign-in. Duration: up to 30 days. Access: first-party JavaScript-readable cookie.
- chatduct-access-token
- Purpose: authenticates requests to the Chatduct backend. Duration: up to 1 day, or until logout/deletion. Access: first-party JavaScript-readable cookie.
- refresh_token
- Purpose: lets the authentication service renew an expired access token. Duration: set by the authentication service or until logout/expiry. Access: intended to be an HttpOnly first-party cookie restricted to the backend proxy path, so frontend JavaScript cannot read it.
- sidebar_state
- Purpose: remembers whether the application sidebar is open. Duration: 7 days. Access: first-party JavaScript-readable cookie.
4. Strictly necessary browser storage
- chatduct-user
- Technology: localStorage. Purpose: keeps the signed-in account state available in the browser. Duration: until logout, replacement, or browser-data deletion.
- chatduct-locale
- Technology: localStorage. Purpose: remembers the chosen interface language. Duration: until changed or browser-data deletion.
- chatduct-currency
- Technology: localStorage. Purpose: remembers the chosen display currency. Duration: until changed or browser-data deletion.
5. Optional analytics
With consent, Chatduct loads Vercel Web Analytics to produce aggregated statistics about page use. Vercel states that Web Analytics does not use third-party cookies, does not retain IP addresses with events, and uses a request-derived hash that is discarded after 24 hours. It may process the event timestamp, redacted URL and route, referrer, approximate geolocation, device type, operating system, browser, and analytics script version.
The same analytics choice also enables Google Analytics 4 (G-TMEM8Q049X) for website page views on the production site. GA4 may use analytics cookies and receive the event time, browser and device information, and a sanitized page location. We do not send custom purchase events or use analytics for advertising personalization.
Chatduct removes all URL query parameters and replaces every dashboard path with the generic /dashboard path before sending an analytics event. Verification and password-reset links are also reduced to generic paths; unknown routes are reported as /other to Google Analytics. The legal basis is consent. Without analytics consent, Vercel Analytics is not rendered and GA4 is not configured or sent page views.
6. Optional Google Ads measurement
If you separately allow Google Ads measurement, Chatduct configures the Google tag (AW-18500251072) to measure visits from our ads. The tag may set first-party cookies for attribution and send technical visit data to Google. We remove URL query parameters and replace dashboard and email-link paths with generic paths before configuring it. Advertising personalization is disabled. The same script may be loaded for GA4 when only analytics is allowed, but Ads is not configured without Ads consent; turning Ads off reloads the page to stop further Ads measurement.
7. Browser controls
Browser settings can block or delete cookies and localStorage. Blocking strictly necessary storage may sign you out, prevent token renewal, or reset interface preferences. Use Chatduct's Cookie settings to control whether optional analytics or the Google tag loads.
8. Changes and contact
We will update this list when we add, remove, or materially change a cookie, storage key, analytics service, or purpose. If a new non-essential purpose is introduced, it will remain disabled until valid consent is collected. Questions can be sent to help@chatduct.com.
